software update/upgrade

[mscatt]

LG...software upgrade is more like a downgrade. Graphics are non existent, layout is fuggly and it takes more time to do things. Excuse my language but the newest version Sucks!

[Snn5]

You did FDR before updating, or at least after updating correct?

[mscatt]

FDR? Not as savvy with my phone as I would like to be

[Snn5]

Factory Data Reset.

Perform a Factory Data Reset (Device Powered On) - LG G3

A factory data (hard) reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Perform a factory data reset only if absolutely necessary as it removes all data including:

• Google^TM account
• System and app data
• App settings
• Downloaded apps
• Music, pictures and videos (It is recommended to backup this data).

Notes:

• Personal data (e.g. Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google's servers.
• An alternate reset method is available if the device is unresponsive or won't power on.
• If troubleshooting third-party apps, disable the Automatic Restore option.

1. From a Home screen, tap Apps (located at the bottom).
2. From the Apps tab, tap Settings.
3. Tap Backup & reset.
4. Tap Factory data reset.
5. Tap Reset phone.
   If presented, enter the current passcode or draw the unlock pattern.
6. Tap Delete all then tap OK.
   Allow several minutes for the factory data reset and reboot processes to complete.
   To setup the device after the reset has completed, refer to Initial Activation and Setup.

[mscatt]

Thank you