Verizon Customer Support was asked to block spoofed calls. AIl they have been able to offer is a service that compares the incoming call (which by the way, Verizon, is a spoofed telephone number) with a database of known spammers. Obviously that is a useless service against spoofed numbers.
Can this really be so difficult to do? Over 95% of calls that come to me are spoofed telephone numbers. Each call records an empty message, which I then need to delete.
I rarely even use my land line except to call out, but I still need it for the rare occasion that someone only has my landline number.
We understand the nuisance of receiving unwanted calls and texts messages, and we are working hard to prevent them. Please take a moment to review valuable information and options. Let us know if this information helps.
https://www.verizon.com/articles/device-protection/caller-id-spoofing/
~Maria
Thank you, Maria, for replying but no, this is no help at all. It is a boilerplate response which might be helpful to someone who is really clueless to begin with. It is meant to appear sincerely helpful, but everyone knows it is not. Perhaps you mean well but to me it is disingenuous to respond by instead of answering the question, answer some other question that wasnt asked.
Why would you say "An example of legitimate caller ID spoofing can be seen in the sharing economy. Companies such as Lyft or Rover mask calls in order to protect the information of their employees and their customers."?
So they couldnt simply indicate that caller ID is being withheld, or use a number to a recorded message? There are obvious effective solutions to any examples that are given for justifying spoofing.
The truth is, that marketing is a favored enterprise, and spoofing is effective in deceiving people in order that they answer a marketing call, legitimate or illegitimate.
Either the legislation itself is inadequate or Verizon for some reason must not want to correct the problem. Or both. It seems certain to me that the technology is available to fix the problem. The legislation obviously has no teeth. But that doesnt mean Verizon couldnt fix it if they wanted to.
What is the real reason? Would you lose marketing customers? Is implementation of the fix too costly? Are there powerful politicians opposing any remedial action?
Thank you for at least acknowledging my question.
Start a new topic or ask questions in the open forum.
