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swap phones on same account
quercus4
Newbie

My son and I want to swap phones.  Both phones are on our family account.  I found a video on the Verizon website that takes you through how to swap phones but it doesn't explain when to swap the sim cards?  Can you advise me when to do this?

Thanks, Beth

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Re: swap phones on same account
tikibar1
Super User
Super User

Guess I didn't get what you meant by 'reactivate'; to me, activating the phone is done by inserting the SIM card.  But now I understand what you're asking.  A suggestion would be to back up each phone, then do a factory reset on each phone.  Then once the SIM cards are swapped, each phone can be restored from the respective backup.

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Re: swap phones on same account
tikibar1
Super User
Super User

Do both phones use the same size SIM card?  If so, then just turn off the phones, remove the SIM cards, then swap them over to the other phone.

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Re: swap phones on same account
bearone21
Legend

don't you then have to re-activate.

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Re: swap phones on same account
tikibar1
Super User
Super User

I've changed my devices multiple times without any issues by simply turning off the phone and moving the SIM card.

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Re: swap phones on same account
bearone21
Legend

i follow that but don't you retain the other persons data/pics/etc??

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Re: swap phones on same account
tikibar1
Super User
Super User

Guess I didn't get what you meant by 'reactivate'; to me, activating the phone is done by inserting the SIM card.  But now I understand what you're asking.  A suggestion would be to back up each phone, then do a factory reset on each phone.  Then once the SIM cards are swapped, each phone can be restored from the respective backup.

Re: swap phones on same account
bearone21
Legend

thank you

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