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text messages not downloaded or received.
Frenchy7
Newbie
‎09-12-2014 06:48 PM

Droid Maxx purchased June 20th, 2014 already problems with receiving and sending text.  Either not downloading incoming messages or never received by those I sent to.

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Re: text messages not downloaded or received.
vzw_customer_support
Customer Service Rep
‎09-14-2014 07:07 PM

I'm sorry to learn of the text messaging issues you are experiencing Frenchy7! Let's get to the bottom of this issue pronto! Is this happening with every contact or some specific contacts? Does this happen while you are in a specific location? What is your ZIP code? What messaging application are you using?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: text messages not downloaded or received.
TBB_Marion
Newbie
‎09-14-2014 10:36 PM

I had that problem today try going a master reset that should help Smiley Happy

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Re: text messages not downloaded or received.
Frenchy7
Newbie
‎09-15-2014 01:50 PM

Is this happening with every contact or some specific contacts? Random contacts, both when I text them and when they text me... incoming often won't download.

Does this happen while you are in a specific location? not really

What is your ZIP code? 90731

What messaging application are you using? Droid Maxx Messaging.

And this is happening too soon, since I only have had this phone since June 20th, 2014.

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