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Re: the last system update has made the phone unusable - need to remove/roll back
acraftylady2
Specialist - Level 2
‎11-19-2022 03:26 PM

How does turning off auto updates prevent the update from ever going through?  Never heard thst before.    Mary

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Re: the last system update has made the phone unusable - need to remove/roll back
vzw_customer_support
Customer Service Rep
‎11-21-2022 03:34 PM

We are saddened to hear that your device is having trouble updating. We would be more than happy to help with that. Please follow and DM us, so we can help.

*Cassandra

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