trying to use sync my ride with my phone
esther9
Newbie

i have been able to pair my phone with sync my ride but am unable to get directions because the gps can not find my location, is there something on this phone i am suppose to turn on for the location?

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ester9 and kenmatt,

Please make sure your GPS is enabled in the phone. Are you able to use Google Maps or any other location based services? Try turning on all 3 GPS settings by going to:

GPS Location
From the main screen, touch menu tab
Touch Settings
Touch Location & Security Settings
Select from:

  • VZW Location services - Location services provided by Verizon Wireless
  • Standalone GPS Services - Use location services based on standalone GPS
  • Google Location services - Use location services provided by Google

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kenmatt
Newbie

i am having the same problem.  Did you ever find a solution?  I called sync and they suggested that the ford dealer might be able to fix it but i have a feeling the problem is with the phone.

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DbG2514
Contributor - Level 3

Do you have your GPS enabled so it can pick up your location?

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Not applicable

ester9 and kenmatt,

Please make sure your GPS is enabled in the phone. Are you able to use Google Maps or any other location based services? Try turning on all 3 GPS settings by going to:

GPS Location
From the main screen, touch menu tab
Touch Settings
Touch Location & Security Settings
Select from:

  • VZW Location services - Location services provided by Verizon Wireless
  • Standalone GPS Services - Use location services based on standalone GPS
  • Google Location services - Use location services provided by Google
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