unable to reply or forward emails on android phone
JANINMA
Newbie

I have an HTC that suddenly is unable to reply or forward emails, I have removed unused apps and photos to make sure I have enough storage, I have rebooted numerous times. This happens on aol, yahoo and company email, on or off the wifi. HELP!

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vzw_customer_support
Customer Service Rep

I apologize for the frustration and the issues you're having with not being able to reply or forward your emails on your device, Janinma. Let me find out what's going on and get this fixed. I appreciate the details of what you tried to see if those steps would resolve the problem. When did this start happening? What's your zip code? Are you able to access the internet on your device?   

 

 

EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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