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unlock the phone
DAKAATZ
Newbie
‎12-10-2016 03:05 PM

I just bought phone today but cant seem to unlock the phone and when I slide up the front face all I get is the numbers,

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Re: unlock the phone
DAKAATZ
Newbie
‎12-10-2016 03:18 PM

HOW DO I UNLOCK THE PHONE?

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Re: unlock the phone
Ann154
Community Leader
Community Leader
‎12-10-2016 04:06 PM

Do you remember the pass code that you used to setup the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: unlock the phone
vzw_customer_support
Customer Service Rep
‎12-12-2016 03:12 PM

DAKAATZ,


Congratulations on your new phone. Let's make sure you're able to enjoy it. What model phone did you get? What happens when you try entering your lock code for the phone?


ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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