voice mail icon
MSBYRD34
Newbie

i have an HTC one M8 and some how I deleted the voice mail app/icon off my phone can someone help me figure out how to get it back so that I know when I have messages.

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vzw_customer_support
Customer Service Rep

Hi MSBYRD34,

 

We want you to get your voice mails, as well as be notified. Let's get this fixed for you. Do you have Basic Voice Mail or Visual Voice Mail? Please clear the cache in your applications to see if we can get the icon back. Just click here:

http://spr.ly/6586DJSI2

 

ChristinaB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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MSBYRD34
Newbie

I get an error message when I click on that link.

On Jan 5, 2018 5:38 PM, "vzw_customer_support" <forums@verizonwireless.com>

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Ann154
Community Leader
Community Leader

I don't know why the link didn't work. It did for me. Clear App Cache - The all new HTC One (M8) | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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MSBYRD34
Newbie

I cleaned the cache

Janal Demby

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vzw_customer_support
Customer Service Rep

We're sorry that link didn't work. Please try this one http://vz.to/2CRizCc and let us know what happens after you complete the steps.

 

 

SheritaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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