I have a Motog 6 play phone that shows the voice mail icon indicating that I have 7 voice mails. I listened to them and deleted them. Unfortunatley the image still shows that I have 7 voice mails. Yes, I contacted Verizon and they seemed confused and not too helpful. This problem started two days ago. Yes, they had me go to settings and Apps, notifications and turn off and tun on allow notification dots. That did not work nor did the other option of reset and power off the phone and turn it on. Any suggestions?
Are you accessing the voicemail from an application or using the dialer?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.