voicemail "unsupported message type"
Tcantcan
Newbie

Starting last week the google Phone app says voice mails are "unsupported message type". I can still call my number and go through those menus and listen but the app used to download them so I can see the list, listen with a tap, etc. I've updated Phone to the latest.

Sony Xperia running Android 10, the latest it will, all updates installed.

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Re: voicemail "unsupported message type"
vzw_customer_support
Customer Service Rep

We deeply apologize for this experience on your phone with our service, Tcantcan. We are very sad to say, but when it comes to non-Verizon phones, our voicemail app would not work. It is possible for some non-Verizon phones to be able to use the app, but most of the time they cannot. 

 

We would suggest calling your number to get your messages.

-Steven

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Re: voicemail "unsupported message type"
ao13
Enthusiast - Level 1

I guess it's time to switch from Verizon. 

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