while in the process of a recovery, my connection to technical service died. Now I can only restore those emails /texts through March 2016. How do I restore the rest? I saved to the cloud prior to starting the restore.
plehanert
Newbie

while in the process of a recovery, my connection to technical service died. Now I can only restore those emails /texts through March 2016. How do I restore the rest? I saved to the cloud prior to starting the restore.

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Re: while in the process of a recovery, my connection to technical service died. Now I can only restore those emails /texts through March 2016. How do I restore the rest? I saved to the cloud prior to starting the restore.
vzw_customer_support
Customer Service Rep

We don't want you missing any of your items here plehanert. We will do everything we can to help get them restored. The emails should be linked with your email account. As long as they are still on the email server, they can load back to the phone. You will just need to adjust your settings to include all emails. What make and model phone do you have? When you open the Verizon Cloud app on your phone, what happens when you click Restore?


NicoleB_VZW
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