Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Moto Z Droid play just shut off and shows a yellow caution sign with exclamation point will not restart
Norphinsgirl, we certainly want you to be able to get back into your phone. We are here to help in any way we can. To get past that screen you can use the steps from Motorola to get into the Recovery mode screen.
There you can try selecting Reboot system now. If simply Rebooting does not help, then a "wipe cache partition" would be needed.
This second option would erase the phone though. Here is a link to Motorola's instructions on that process http://lnv.gy/2sQG5Gd
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!