I was supposed to recieve a $200 visa card for switching carriers. I was told I can't claim it until 2-3 billing cycle. Then when I tried to ask about the offer a couple months after switching I was gave the run around and after reading the forums I see this is a thing . If verizon doesn't make this right I'm calling the BBB and/or jumping ship .
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Thank you for reaching out to us. We're terribly sorry for the issues you've been experiencing. We want to help you in any way we can. We will be sending you a private note to further assist.
~Ivone
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