I am unable to access my online account,the username, phone number, secret question is not appearing in the system. tried the maximum times to verify with no solution.
You will need to call in to *611 from your cell phone so they can reset the online account for you.
Happy Monday! We know the importance of managing your service through your My Verizon account. We are here to guide you in the right direction.
Please elaborate, what precisely occurs when you attempt to log in or update your credentials?
~Gilbert
Start a new topic or ask questions in the open forum.
