Apple Watch Ultra
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I went in the store on October 5th and started a new plan coming from T-mobile. At the time, I was given the option to add an Apple Watch for $7 a month or $500 off the Apple Watch ultra 3. Due to the lack of inventory of iPhone 17 pro, I was told they couldn’t start the line until the phone comes in. I went into the store today after receiving the iPhone 17pro in the mail and they told me the promo for the Apple Watch Ultra 3 is no longer valid. I haven’t even been a customer for 5 mins and I’m being mislead. I signed with you guys under the circumstances that the Apple Watch Ultra 3 would be bundled with $500 off and it has been lowed to $200. This wouldn’t have been an issue if you had phone inventory from when I originally came to the store. I would expect that the terms that I signed and agreed to while setting up my service would be honored as a new customer coming from a different carrier
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Hi, we want to help and make sure you take advantage of the best deals. Please meet us in the Private Note sent to further assist you.
~Gina