Apple Watch Ultra

Bgoldfarb
Newbie

I went in the store on October 5th and started a new plan coming from T-mobile.  At the time,  I was given the option to add an Apple Watch for $7 a month or $500 off  the Apple Watch ultra 3.  Due to the lack of inventory of iPhone 17 pro, I was told they couldn’t start the line until the phone comes in.  I went into the store today after receiving the iPhone 17pro in the mail and they told me the promo for the Apple Watch Ultra 3 is no longer valid.  I haven’t even been a customer for 5 mins and I’m being mislead.  I signed with you guys under the circumstances that the Apple Watch Ultra 3 would be bundled with $500 off and it has been lowed to $200.  This wouldn’t have been an issue if you had phone inventory from when I originally came to the store.  I would expect that the terms that I signed and agreed to while setting up my service would be honored as a new customer coming from a different carrier 

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vzw_customer_support
Community Manager
Community Manager

Hi, we want to help and make sure you take advantage of the best deals. Please meet us in the Private Note sent to further assist you. 


~Gina

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