I arrived at the store and signed up to wait for my turn. After waiting two hours, the supervisor told me that there was no time to attend to me that they closed at six and there was only one hour left, but before that the girl who spoke Spanish informed me that she already We were going to attend because she was already free but her supervisor sent her to attend to a white person and did not let her attend me since I am brown, that is, Hispanic, after I signed up to wait, other white people signed up but the white supervisor by the way only took them out Cafes, I mean, Hispanics, my friend and I asked for his name business card or something to make the complaint, but he didn't want to give me anything, I only have the information on the store
2605 E Beltline Ave SE, Grand Rapids, MI 49546
Hey morenomolina2015, we're sorry to learn about this experience you had visiting one of our store locations. We celebrate diversity here at Verizon and this wouldn't sit right with me. Please be on the lookout for a private note from me, so that we can better assist.
-Joseph
Please let us know if you have any concerns that were not addressed in your interaction with the store. We will be more than happy to help. ~Peter
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