Deleting VMs

dgershuny
Newbie

I am getting a message that says my VM box is full, but my iPhone says my VMs are all deleted. How do I fix this?

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3 Replies
vzw_customer_support
Customer Service Rep

dgershuny, sorry you're having trouble with the voicemail. We've sent a Private Note with a few tips. 

-John

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vzw_customer_support
Customer Service Rep

dgershuny, I apologize there was a problem with the PN. A few things I'd recommend to check. First, make sure you are connected to data (LTE or 5G), as voicemail does not work over Wi-Fi. Also, it never hurts to power down and power back up. Finally, if you're using a VPN it can interfere with voicemail. 

-John

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vzw_customer_support
Customer Service Rep

We're here to help. Let us know if you need assistance. ~Peter

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