Nurse discount

[nchd]

Hello, I have been trying unsuccessfully to renew my nurse discount. Verizon seems to be the only site that I’d.me is not working correctly as I can log in and use it for other sites without issues. I have tried multiple days and spoke to a customer service agent who didn’t help. I have also tried logging in on different browsers. It keeps telling me We’re Sorry. Has anyone else had this happen and what worked for you?

 

[vzw_customer_support]

I know how important my discounts are to me, and I want to make sure you're able to get your discount, nchd. I apologize as the image cannot be viewed. Can you tell me where at specifically in the process you encounter the error starting from here: https://www.verizon.com/featured/nurses/

-Joseph

[nchd]

I get a we’re sorry page after logging in my ID.me credentials and being redirected back to  Verizon. I have seen this same topic posted on here before but was unable find out the resolution. 

[vzw_customer_support]

Hello, nchd, thanks for those additional details. We certainly want to help ensure you are able to renew your discount ASAP. So we can better assist, we will be sending a Private Message.

-Lauren

[Anonymous]

Hi ive been getting almost the same message. But it weirdly redirects me to teacher’s id.me page. It’s so frustrating. Have u done it already?

[vzw_customer_support]

We would lvoe to further support you, so you can get your discount. Sending you a private note now.

-Cryssie

[vzw_customer_support]

Hello alexiajuan, let us know when you are available for us to take a look at this.

-Joe

[leestelten]

I am also having the same problem. Redirects me to the teacher login or Medical provider page when I click on the nursing discount. 

[vzw_customer_support]

Hello, we do want to ensure you get your discount seamlessly. I am sending you a private message now.

-Jaquetta

[vzw_customer_support]

Good evening, we wanted to follow up and see if we could further assist with this issue. Please let us know as we are always here to help

-Anthony