Smart Family App problems
jmdlroach
Newbie

The smart family app no longer allows me to sign in. When I open the app I get a welcome message that says continue or sign in.  I enter my login information and it asks if I want to stay signed in for 30 days or no. Then it takes me to plan information so I can select a plan.  After selecting the plan I’ve paid for for years, I accept the terms. It comes back with an error has occurred please try again later. I have uninstalled and reinstalled several times but it doesn’t change anything. 

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vzw_customer_support
Customer Service Rep

We want to make sure you're able to sign into your Smart Family so you can protect your family. We're going to send you a Private Note so we can help.

~Jesse

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