I tried making adjustments to my child's filter. It has unblocked everything! This is unacceptable. It will not not put any restrictions on the phone. The reason I had to make changes in the first place was to install a locating app because the one in Smart Family won't reconnect after being in a weak signal area. I have to go in to reconnect it. Other apps pick up where immediately when back in service. Please fix this app that I am paying for.
I'm sorry you were having a difficult time with this app. We would love to help. What zip code are you in? Have you tried deleting and einstalling the app? -Joe
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