Smart family app
JIM8107
Enthusiast - Level 1

My smart Family app has stopped sending me notifications when my son's VPN has been disabled. I only find out when I go into the app and see the message at the top of the page. Does anyone know how to fix this? It's frustrating paying for a service that can't even notify me when it can't do what it's supposed to do.

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1 Reply
vzw_customer_support
Customer Service Rep

We want to make sure you get those notifications so you know when your sons VPN has been turned off. We're going to send you a Private Note so we can help.

~Jesse

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