How can the other numbers, under the owner's family plans, show their own names like (mom's and kids' names)? A couple days ago, I changed the name (used to shows owner's name) in each iPhone in VZW owner account so it wouldn't show the original name. Does it take a very long time to update or something?
Thank you for reading and hopefully answering soon. ๐
Hi Ant, thank you for reaching out for details on updating the outbound Caller ID's.
It can take up to 24 hours for a Share Name ID change to take effect."
-Melissa
@vzw_customer_support wrote:Hi Ant, thank you for reaching out for details on updating the outbound Caller ID's.
"When I make changes to my Share Name ID, how long does it take for the changes to take effect?
It can take up to 24 hours for a Share Name ID change to take effect."
-Melissa
Thanks. I had to enroll in this. I was changing the names in device mangement in VZW account.
We're glad that everything worked out! Thank you for reaching out, and we hope you have a great day, Ant.
~Ivone
@vzw_customer_support wrote:We're glad that everything worked out! Thank you for reaching out, and we hope you have a great day, Ant.
~Ivone
Not yet. Spectrum cable landline phone and with https://calleridtest.com still showed the account owner's original name. ๐
We're sorry to hear that you're still having problems with the wrong name showing on Caller ID. WE're going to send you a Private Note so we can gather more details.
~Jesse
Strange. https://myvpostpay.verizon.com/ui/acct/ao/shareName didn't even update from last week. I tried again, logged out and back in, and still saw the old name. So I tried it in My Verizon's iOS app to fix it. I rechecked the caller IDs about 30 minutes later and saw the correct name finally. Why didn't it update in my Firefox web browser in my 64-bit W10 Pro PC? Or is the web site glitchy?
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