Verizon dollars

trippychic
Enthusiast - Level 1

how much longer is cxLoyalty going to be down?  I called verizon about this 2 weeks ago and I was told by that Monday it would be back up and going.

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vzw_customer_support
Customer Service Rep

Hey there, we know it's important to be able to trade in your Verizon Dollars! Are you still running into an issue with redeeming a gift card? If so, what happens when trying to do this? Is this happening in the app and on the website?

-Lauren

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