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show date in visual voicemail
padre2581
Enthusiast - Level 1
โ€Ž05-30-2023 09:29 PM

Samsung S20+ visual voicemail

How do I get the date to show in visual voicemail. now it only shows the month , no day or time

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vzw_customer_support
Customer Service Rep
โ€Ž06-02-2023 05:44 AM

We want to make sure that you're able to get all the information you need from your voicemail. Please try viewing your Visual Voicemail in portrait mode as information might be truncated or reduced if there's not enough space when viewing it regularly.

~Jesse

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padre2581
Enthusiast - Level 1
In response to vzw_customer_support
โ€Ž06-02-2023 04:32 PM

No that does not show date eithervoicemail2.png

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vzw_customer_support
Customer Service Rep
In response to padre2581
โ€Ž06-04-2023 04:34 PM

Hello padre2581. What device are you currently using? 

~Ivone

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padre2581
Enthusiast - Level 1
In response to vzw_customer_support
โ€Ž06-04-2023 05:14 PM

Samsung S20+ 5G
Model: SM-G986U1
OS: Android 13

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vzw_customer_support
Customer Service Rep
In response to padre2581
โ€Ž06-05-2023 08:31 AM

It seems like we didn't receive a reply to our last message. If you still need assistance, please provide us with the information previously requested, and we'll be happy to help.

~Freddy

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padre2581
Enthusiast - Level 1
In response to vzw_customer_support
โ€Ž06-05-2023 08:22 PM

This is mail thread from your site, I did reply.

Re: show date in visual voicemail
 
vzw_customer_support
Customer Service Rep
โ€Ž06-04-2023 04:34 PM

Hello padre2581. What device are you currently using? 

~Ivone

Re: show date in visual voicemail
 
padre2581
Enthusiast - Level 1
โ€Ž06-04-2023 05:14 PM

Samsung S20+ 5G
Model: SM-G986U1
OS: Android 13

 
 
 
 
 
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padre2581
Enthusiast - Level 1
In response to padre2581
โ€Ž06-07-2023 09:31 PM

Still no soultion

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vzw_customer_support
Customer Service Rep
In response to padre2581
โ€Ž06-08-2023 05:36 AM

We're sorry to hear that you're still having problems. Can you try clearing your Phone app/Visual Voicemail apps cache. Here's a link with the steps: https://www.verizon.com/support/knowledge-base-229332/

~Jesse

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vzw_customer_support
Customer Service Rep
In response to padre2581
โ€Ž06-08-2023 11:45 AM

Hello. Thank you for all the information you have provided us with and for your patience. Did the link we provided earlier help with your situation? 

~Ivone

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vzw_customer_support
Customer Service Rep
โ€Ž06-02-2023 08:50 AM

Good morning, courtesy follow up regarding your Samsung S20+ Visual Voicemail dilemma. Our goal is to offer the support you need. 

 

Please let us know if viewing Visual Voicemail in portrait mode resolved your problem.

 

~Gilbert

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vzw_customer_support
Customer Service Rep
โ€Ž06-02-2023 11:57 AM

Checking up on your Samsung S20+Visual Voicemail concern. Hope everything is well. If you need further support do not hesitate to reach out. Verizon is always here for you.

 

If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support. https://www.verizonwireless.com/support/troubleshooting/

 

Thanks for being the best part of Verizon.

 

~Gilbert

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