20 unlimited text
bryanfikes
Newbie

I bought the unlimited text card and I activated it to my phone. I then received messages that I had insufficient funds to my account. How is this possible when I had unlimited and I've only been texting??

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Re: 20 unlimited text
vzw_customer_support
Customer Service Rep

Hi bryanfikes,

I apologize for the inconvenience, we'll get this figured out! Please reach out to our Pre-Paid department for additional assistance:888-294-6804 . I can happily address and resolve and Post-Pay related questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter  @VZWSupport

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Re: 20 unlimited text
vzw_customer_support
Customer Service Rep

Hi bryanfikes,

I apologize for the inconvenience, we'll get this figured out! Please reach out to our Pre-Paid department for additional assistance:888-294-6804 . I can happily address and resolve and Post-Pay related questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter  @VZWSupport

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