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911!!! PLEASE HELP My service disappeared .
Angie8622
Member

PLEASE FIX THE ISSUE I JUST ADDED ON 9/5/15 A 45$ UNLIMITED TALK AND TEXT WITH 1 G DATA BUT I GET AND EXTRA GIGABYTE FOR ENROLLMENT IN AUTOPAY .NOW IT SAYS I HAVE A 0$ BALANCE AND NEED TO REFILL.

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Re: 911!!! PLEASE HELP My service disappeared .
Ann154
MVP MVP
MVP

You should contact the prepaid customer service at *611 from your phone and ask them about the balance of your account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: 911!!! PLEASE HELP My service disappeared .
Snn5
Sr. Leader

As soon as you put money on the account, say $45 to cover a $45 plan, the balance comes to $0.  You need to have $45 min by the time autopay drafts again.  The extra 1GB will be added after the first successful auto payment is made.

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