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Accidentally activated iPhones as Prepaid - How do I cancel?
sguacamol
Member

I wanted to check to see whether a phone I had had a clean ESN, and I found a post on eBay about how to do that.

(http://www.ebay.com/gds/Verify-Verizon-Wireless-ESNs-24-7-FREE-/10000000016749794/g.html)

Unfortunately, following those instructions actually activated the phone.  I figured it would unactivate after a few days, but its been over 6 weeks and the account is still active, even though I never filled out any information on who I am and never made any payment.

How do I cancel this prepaid service?

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Re: Accidentally activated iPhones as Prepaid - How do I cancel?
justahelper
Member

Customer Service - Prepaid

Dial *611 from your cell phone

(888) 294-6804

24 hours a day, 7 days a week

View solution in original post

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Re: Accidentally activated iPhones as Prepaid - How do I cancel?
sguacamol
Member

Just a note, I am not a Verizon customer.

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Re: Accidentally activated iPhones as Prepaid - How do I cancel?
justahelper
Member

you need to contact prepaid customer service to deactivate account...either *611 from any vzw device

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Re: Accidentally activated iPhones as Prepaid - How do I cancel?
justahelper
Member

Customer Service - Prepaid

Dial *611 from your cell phone

(888) 294-6804

24 hours a day, 7 days a week

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