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I just added money to my account before my due date but it won't change the date for my next payment Why ?
Prepaid account, postpaid account. We need a bit more info.
Prepaid account
There are Daily prepaid and Monthly prepaid accounts which one do you have.? The Daily prepaid accounts usually change instantly. Unless there is an outage.
Hi h3_lov3r. If you need any help for your Prepay account, please contact Prepaid Customer Service at 888-294-6804. When prompted, enter your prepaid phone number. Then press 4, 5, 4 and then enter your pass code for your account. If you do not know the pass code enter in four zeros. Then the system will transfer you to a Prepaid representative.
Thank you
JenniferH_VZW
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