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Account #
erluvsu
Member

I am trying to get my account number on my prepaid service plan so I can switch my number to a new service and I do not see it on the billing summary. How do I get it.

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Message was edited by: Admin Moderator

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Re: Account #
Ann154
Expert
Expert

The phone number is usually the account number for the prepaid accounts.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Account #
Ann154
Expert
Expert

The phone number is usually the account number for the prepaid accounts.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Account #
awjones
Member

I have the same problem.  Is it the phone number?

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Re: Account #
awjones
Member

Wow!  That was quick.  Thanks Ann154.

Ann emailed me that on pre-paid phones the account number is the phone number almost as fast as it took me to type my comment.

I am impressed

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Re: Account #
Ann154
Expert
Expert

awjones wrote:

Wow!  That was quick.  Thanks Ann154.

Ann emailed me that on pre-paid phones the account number is the phone number.

I am impressed

Actually it was an email notification of a new post in this thread and not a direct email message.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Account #
awjones
Member

Still works

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Re: Account #
vzw_customer_support
Customer Support

I am sorry to see you are looking to switch your pre-paid number to a new service provider erluvsu. Please know we do not want to lose you! For further assistance regarding your mobile number, please contact our Pre-Paid Customer Service at 888-294-6804.

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