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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Activate Mobile Phone
Forsch
Member

Yesterday, I went to BestBuy and bought a Samsung Intensity Prepaid Mobile phone - choosing Verizon over all others as I was told they have super customer service!!! Now i want to activate my phone (my wife also has the same phone) but going to the web site "/activate" requires I (we) buy a phone from them. No! I have phone and a $100 refill card!! I just want to activate a become a new prepaid customer. The telephone number they give 888-294-6804 requires a cell phone number or no go!!! That is what I (we) are trying to get!!!

Can anyone help????

Forsch

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Re: Activate Mobile Phone
spottedcatfish
Community Leader
Community Leader

Have you looked at the instructions on the packaging for your phone?  Usually they outline a step-by-step procedure to activate the phone.  I don't think you need to come to the Verizon website at all to get started.  Definitely look over all of the packaging, I think it might be as simple as turning on the phone and following the instructions to program the device, but I could be wrong.

 

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Re: Activate Mobile Phone
budone
Community Leader
Community Leader

You you able to call *611 without it being activated.  Or maybe 1-800-256-4646  800-2-JOININ

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Re: Activate Mobile Phone
Lee-Lee
Novice

Here is the link to activate your new phone online:https://www.verizonwireless.com/vzwapp/prepay/activateinpulse

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