Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Balance not updating??
zachguba
Member

My two sons both have Samsung gusto, and I refill them at the same time each month. One of them shows a balance of zero, even though there is 20.00 on the account according to the website. So it appears the balance is not updating on the display on one of the phones. Is there any way to make it update? It is  awfully inconvenient to have to keep checking online for the balance when its supposed to be displayed on the screen.

Thanks!

Labels (1)
0 Likes
Re: Balance not updating??
RadicalYue
Member

If texting is blocked the balance display will not update.

If this is not the case, as soon as a charge is triggered on his phone, the display should update.

0 Likes