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Billed twice
magypjc
Member

I need help --- I can not find any number that allows me to talk to a human being at Verizon and I have been billed twice for this month's services.  Can anyone help me?

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Re: Billed twice
vzw_customer_support
Customer Support

Hi magypjc,

Let's get answers to all your billing questions! Are you a new Verizon Wireless customer? If you are, it is normal to see a higher bill during your first bill cycle as it includes a partial service charge for the current bill cycle, plus a month in advance for next month's service, and activation fees (one time charge). See a detailed bill explanation at this link http://bit.ly/WjDQcF at your convenience. You can contact our customer service by dialing *611 on your phone, or by calling 800-922-0204 from any phone. Let us know if the above link and explanation clear all your billing concerns.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Billed twice
aka-neo
Novice

Try 888-294-6804

Press 1 for English, then 4, then 6, then 4

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Re: Billed twice
vzw_customer_support
Customer Support

Hi magypjc,

Let's get answers to all your billing questions! Are you a new Verizon Wireless customer? If you are, it is normal to see a higher bill during your first bill cycle as it includes a partial service charge for the current bill cycle, plus a month in advance for next month's service, and activation fees (one time charge). See a detailed bill explanation at this link http://bit.ly/WjDQcF at your convenience. You can contact our customer service by dialing *611 on your phone, or by calling 800-922-0204 from any phone. Let us know if the above link and explanation clear all your billing concerns.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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