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Billing prepaid
Derern
Member

I have a prepaid plan which renews the 2nd of each month. I'm traveling in canada and prepaid my bill before leaving. Today I got a text saying that my plan expires at midnight and I need to make a payment to avoid service interruption. I always get a text anout my payment and another saying I'm good for another month. Yet I haven't received anything from Verizon. Will I have service after midnight?

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Re: Billing prepaid
vzw_customer_support
Customer Support

Derern,

We always want to make sure you have service. You would want to reach out to our Prepaid Team at 888-294-6804.

DerekR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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