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Can I get phone call history from April if it is now October on a prepaid plan?
Surveysmith
Enthusiast - Level 1
‎10-02-2015 09:01 PM

I need inbound call information for April. It is now October.  Can I get that from Verizon if I have a prepaid account?

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Re: Can I get phone call history from April if it is now October on a prepaid plan?
Snn5
Legend
‎10-03-2015 05:44 AM

Yes, you can access history in My Verizon.  Go to Balance Details.  Then under Event Category choose Voice Calls and keep clicking the red NEXT button until you go back to the date you need.  It isn't as easy or straight-forward as postpaid accounts, but it is accessible.

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