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Can I keep my Prepaid # from a previous carrier?
dean611
Member

I just purchased a Verizon prepaid phone and was wondering if I can keep a phone # from previous phone from a different carrier?

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Re: retaining phone #'s
vzw_customer_support
Customer Support

I’m glad to see that you now part of our prepaid service family, dean611. We are committed to assist you as much as possible. Lamentably, we do not have access to prepaid accounts and cannot assist you personally with prepaid service concerns, as only our prepaid customer service team will be able to access your account and only they have the resources to assist you further and confirm number portability to prepaid service. While they do not have a Social Media team, you can call them at 888-294-6804 at your convenience for assistance.

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: retaining phone #'s
vzw_customer_support
Customer Support

I’m glad to see that you now part of our prepaid service family, dean611. We are committed to assist you as much as possible. Lamentably, we do not have access to prepaid accounts and cannot assist you personally with prepaid service concerns, as only our prepaid customer service team will be able to access your account and only they have the resources to assist you further and confirm number portability to prepaid service. While they do not have a Social Media team, you can call them at 888-294-6804 at your convenience for assistance.

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: retaining phone #'s
vzw_customer_support
Customer Support

Being able to keep your same number is a great thing, dean611. We're here to help get you started. Is the number with your old carrier still active? If so, here's a link to use to port over that number from your old carrier to us: http://spr.ly/65898vDaD

LynnD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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