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Can I use my Alcatel smartphone aleadying using Verizon, to a new verizon pre paid plan
RobertBB
Member

Can I activate my present phone which uses Verizon network to a pre paid Verizon plan

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Re: Can I use my Alcatel smartphone aleadying using Verizon, to a new verizon pre paid plan
Ann154
MVP MVP
MVP

AFAIK Alcatel phones are NOT compatible with the Verizon Wireless network.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Can I use my Alcatel smartphone aleadying using Verizon, to a new verizon pre paid plan
vzw_customer_support
Customer Support

RobertBB,
Prepay service with us is a great way to keep costs low but know you have an awesome network backing you. There are particular devices that are set up to work with our prepay services. In most cases, as long as it’s been active on a post pay account for a minimum of 6 months, it can be activated. However, with this being a non-vzw device, that may pose a new set of worries. I would recommend checking with our prepay team directly about this. You can reach them at 888-294-6804.

ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can I use my Alcatel smartphone aleadying using Verizon, to a new verizon pre paid plan
vzw_customer_support
Customer Support

We certainly want you to join our wireless family, Bob. Only Verizon Wireless phones are compatible with our superior network. Please reach out to our prepaid customer service team at 888-294-6804 to confirm compatibility and explore options to get a Verizon Wireless phone if necessary. You can also review options on line at vzw.com/Prepaid


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can I use my Alcatel smartphone aleadying using Verizon, to a new verizon pre paid plan
Ann154
MVP MVP
MVP

AFAIK Alcatel phones are NOT compatible with the Verizon Wireless network.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes