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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can't add more funds this Month Cycle

Can't top up my balance because I have this message in the app. Interestingly, yesterday it was "Wrong ZIP code" when I tried to make a payment.

Verizon, what's wrong with you? Don't you need your clients anymore?

Re: Can't add more funds this Month Cycle
Customer Support

Hello. Thank you for bringing this to our attention today. We are here to help, and want to make sure you have no issues making your payment. Have you contacted your bank regarding this issue? *Bryan