Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't add payment method
jpark34
Member

I signed up for a prepaid plan last month and now I am trying to setup an autopay.

I tried to add my debit card as an autopay payment method but it keeps showing "You cannot add any more funds to your account this monthly cycle." message to me and the card is not being added to my account as a payment method. Why can't I add my card as a payment method?

Re: Can't add payment method
vzw_customer_support
Customer Support

I think we can get that fixed for you.

 

What is your phone number, your phone's ICC ID aka SIM number and your account PIN.

 

ConradC_VZW

0 Likes
Re: Can't add payment method
Ann154
Expert
Expert

@vzw_customer_support wrote:

I think we can get that fixed for you.

 

What is your phone number, your phone's ICC ID aka SIM number and your account PIN.

 

ConradC_VZW


DO. NOT. POST your personal information on this public forum. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Can't add payment method
Fetay6
Member
0 Likes
Re: Can't add payment method
mniart
Member
I have the same problem, all of my cards got the below message.
 
"Error You cannot add any more funds to your account this monthly cycle."
0 Likes
Re: Can't add payment method
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes
Re: Can't add payment method
vzw_customer_support
Customer Support

We appreciate the details. How long has this been going on for? CourtneyM_VZW

0 Likes