Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't dial out when roaming.
jscudder
Member

My prepaid plan says I have domestic roaming. I can receive calls when roaming, but cannot dial them because I never get the "double-dial" voice prompt. Dialing used to work, how do I fix this?

Labels (1)
0 Likes
Re: Can't dial out when roaming.
vzw_customer_support
Customer Support

Making sure you can make calls at all times is important, jscudder. Let’s make sure we get your calls up and running. When in a roaming area, you would want to dial 1 plus the area code to make your call. Most times roaming on a Prepay plan will bill differently. We would recommend reaching out to our Prepay team directly at 888-294-6804. We’re confident; they will be able to further assist. 


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes