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Can’t move from prepaid to postpaid?
brian132
Member

I recently moved from Verizon postpaid to prepaid in attempt to take advantage of the loyalty discounts. Big mistake, as the data on prepaid is terrible. The icing on the cake is that I can’t move back to postpaid for 30 days? What? Is there really no way around this.

Averaging 30% packet loss on prepaid, speeds of less that 0.10Mbps. Never had this issue on postpaid same phone, same locations. 

 

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Re: Can’t move from prepaid to postpaid?
vzw_customer_support
Customer Support

We definitely want you to have a reliable connection whether you are on our Prepaid service, or Postpaid service. Have you reached out to us, and performed any type of troubleshooting since the issues started? 

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