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Cancel Pre Paid Service Plan Once
whocares2018
Member

I was paying for my pre paid phone plan, the Verizon web page timed out, didn't state it went through or not. so i submitted it again, and now it will go through twice. how do i cancel of these pre paid transactions?

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Re: Cancel Pre Paid Service Plan Once
gersong_vzw
Verizon Employee

I'm sorry that you are having issues these Prepaid transactions, Whocares2018. I apologize for this inconvenience with our website and let's work on this together. We certainly don't want you to get charged twice. I sent you a Private Message so we can continue to work on this together.

GersonG_VZW    

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_button under my response. This ensures others can benefit from our conversation. Thank in advance for your help with this!!

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