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Changes when you make a call
Kelita
Member

When I make a call now, it says "the time available for this call is...unlimited." Why on earth do we need to listen to this before a call connects if all plans are unlimited? It takes a long time to connect and then to have to listen to this first? Seems a bit dumb.

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Re: Changes when you make a call
Kelita
Member

No one who works for Verizon can answer this? It seems a bit redundant. We have unlimited minutes on prepaid. Why do we have to listen to this recording when making a call? What is the point?

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Re: Changes when you make a call
tikibar1
Sr. Leader
Sr. Leader

This is an older post, so the prompts may have changed, but see if this helps:

Re: Disable pre-call "time available" announcement - $80/mo. prepaid unlimited plan

Re: Changes when you make a call
Kelita
Member

Thank  you SO much!!! That worked.

Re: Changes when you make a call
Ann154
MVP MVP
MVP

"No one who works for Verizon can answer this?"

This is primarily a peer to peer community forum and not a direct link to Customer Service. Even if a rep responded they would have directed you to the Prepaid customer service number as the reps that roam this community are only versed in postpaid accounts.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Changes when you make a call
tikibar1
Sr. Leader
Sr. Leader

You're welcome.