Just got done (about 8:45 PM Central time) chatting with Hazel on the my verizon prepaid website, she was a great help, and made my experience quick and easy. This was easily the best CS experience I have ever had with any rep of Verizon. She deserves a raise. I tried to give feedback on this, but the give feedback button when i ended the chat just blanked the chat box. I reconnected with Kim, and she tried to make it happen again, but same thing. hit red button and blank box. I don't want to waste any more of their time, so I hope someone here can get this review back to their supervisor. For the IT dept. -- If it makes a difference, I am using Opera browser, with ad blocking on, so maybe that is the problem.
Thanks!
Thank you for the wonderful feedback. We will make sure that is gets forwarded to the right place.
FranciscoP_VZW
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