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Dialing twice
Whiskers1949
Member

Been on prepaid nearly 15 years.  Suddenly every time I dial a number from contact list I get the message to reenter the number.  Been in same location 2 years.  Trouble only noticed after tornadoes hit Nashville.   Never happened before.

I am old and cranky and I will quit Verizon soon if it doesn't get fixed.

Spoiler
 

 

 

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Re: Dialing twice
vzw_customer_support
Customer Support

Hello, and thank you so much for your patience during the delay in response. We always want our customers to have a reliable service experience, and I am here to make you can get to the bottom of this issue. Have you by had the opportunity to complete any general device troubleshooting? Please restart your device, ans share what result you receive next.

 

AngelG_VZW

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