Does Prepaid Have The Same Coverage As Postpaid?
sf_photo
Newbie

I read in this forum that Prepaid has the same coverage as Postpaid only one using Prepaid must pay roaming fees when out of the Prepaid coverage area.

Can someone here confirm - I thought to get a Prepaid account but do not want to miss calls in distant areas.

Thanks

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Re: Prepaid roaming / Postpaid towers
vzw_customer_support
Customer Service Rep

It is important to us that you have all the information you need about our pre paid coverage, sf_photo and I’d be happy to help you today. I have researched our pre paid coverage and have located useful information for you.
I have included a link to our pre paid coverage may here http://vz.to/2keMJpv Our pre paid FAQ page http://vz.to/2jBEJxL will also provide helpful information. If you require further assistance or need clarification on our pre paid services, please contact our pre paid team at 888-294-6804. Please reach back out to us for any other questions or concerns and we will be ready to assist.

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Prepaid roaming / Postpaid towers
vzw_customer_support
Customer Service Rep

It is important to us that you have all the information you need about our pre paid coverage, sf_photo and I’d be happy to help you today. I have researched our pre paid coverage and have located useful information for you.
I have included a link to our pre paid coverage may here http://vz.to/2keMJpv Our pre paid FAQ page http://vz.to/2jBEJxL will also provide helpful information. If you require further assistance or need clarification on our pre paid services, please contact our pre paid team at 888-294-6804. Please reach back out to us for any other questions or concerns and we will be ready to assist.

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Does Prepaid Have The Same Coverage As Postpaid?
admareve1
Newbie

Absolutely not!! I have the Prepaid plan and the coverage is so bad that you can never watch youtube without interruption and waiting for 20 minutes for the download to be able to watch a few minutes! after 4yrs of not of lying to me that the problem is my phone and working with me through the chat to try to fix the problem, i was told by one agent the truth, "postpaid customers have priority of coverage over the prepaid", this is the honest truth and many people know this, i wasn't aware of this.

Their slow internet used my 15GB faster and left me without any data for almost 20 days.

No refund is given by Verizon if prepaid customers want to quit and leave the company.

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Re: Does Prepaid Have The Same Coverage As Postpaid?
LawrenceC
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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