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Does Verizon have to be this confusing?!
rachelnjosh
Member

All I'm wanting to do is change my plan on my prepaid phone to where it takes 1.99 a day off of it. I know how to do it, but I need to know if it erases your previous balance back down to zero when you switch your plan while you still have money on it?? I have 16 bucks on my phone and that might not be much to some people, but I would really like to keep that same amount when I switch plans, thanks in advance!

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Re: Does Verizon have to be this confusing?!
Minniehaha
Sr. Member

All I'm wanting to do is change my plan on my prepaid phone to where it takes 1.99 a day off of it. I know how to do it, but I need to know if it erases your previous balance back down to zero when you switch your plan while you still have money on it?? No it does not erase the balance. It just changes which ever new plan you want. You can do this online under my verizon, you can change your plan up to 4 times in a 30 day period.  So have no fear your $16.00 will still be there.  I have 16 bucks on my phone and that might not be much to some people, but I would really like to keep that same amount when I switch plans, thanks in advance!

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Re: Does Verizon have to be this confusing?!
Minniehaha
Sr. Member

All I'm wanting to do is change my plan on my prepaid phone to where it takes 1.99 a day off of it. I know how to do it, but I need to know if it erases your previous balance back down to zero when you switch your plan while you still have money on it?? No it does not erase the balance. It just changes which ever new plan you want. You can do this online under my verizon, you can change your plan up to 4 times in a 30 day period.  So have no fear your $16.00 will still be there.  I have 16 bucks on my phone and that might not be much to some people, but I would really like to keep that same amount when I switch plans, thanks in advance!

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