>"I'm not sure I understand...you are on a call with someone, having a normal conversation, and 40 seconds into the call you >hear a double beep and the call is ended? Is it always 40 seconds in? Sounds like some kind of a timer...."
its right about 40 seconds, its really hard to tell depending on how quickly I can pull the phone from the side of my face and view the timer. Some of the calls maybe closer to 30 seconds. This never ever happens if the call stays connect more than a minute.
>"You said it happens on "most calls" - is there some pattern? Is it on incoming calls? Calls you make? Certain time of day? >How is your signal when this happens? Can you get it to happen when you are in the store with a tech who can observe it?
I use this as an incoming line for a personal side business and just not receiving a volume of calls that would aid in determining timing or location. I live in a small town of 50,000 that is well covered from VZW typically giving me no less than 3 bars of signal and usually 5- I think I have seen the problem at home and office and anytime of day I have been to 2 stores but they didnt have technicians and the reps I talked with had no desire to investigate. My signal is great during call problems.
>"Sorry for all the questions...Just trying to get a handle on what is happening!"
The more questions the better. Also I have switched equipment so it shouldnt be an equipment problem. Yesterday I received a call that lasted 40 seconds according to my phone, the VZW billing information shows that call never connected.
A final note: I also have a post paid number with VZW that I use in the same area without problems
thank you SuzyQ, you have asked more and better question than most of the VZW reps 
W-sox wrote:a followup: I looked at my account activity, i am not charged for calls that go dead, they are listed as not connected. That's interesting - so you are not charged for those "double beep" calls, yet you DO talk to someone for a bit? Sounds like you DO get a connection but somehow the network isn't seeing it, then drops it, but you aren't billed for it. Keep all your calls less than a minute and have a really low bill!
J/K - it must be very annoying to have calls cut off like that.
Also i was charged for an incoming call that went to voicemail and was listed as connected, i have not yet checked the VM and was billed the same time as the incoming call. i wasnt aware of the missed call until an hour or so later
I really don't know why this is happening - perhaps someone with more experience onthe Pre-paid side has come across this before.
W-sox wrote:
I think you are right SuzyQ, the problem was related to the port. It is disappointing that VZW couldn't figure this out.
You didn't mention the port in the original post - if you had I would have suspected that the port had not fully completed and that was causing the issues. But you never mentioned porting, so I didn't even consider that as a possibility... :::note to self::: NEVER ASSUME ANYTHING!!!! And consider everything.....