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Have data plan. Cannot send emails
AnneVerizon
Member

Often, emails fail to be sent successfully   Message is "sending incomplete" whether on or off wifi. Please help

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Re: Have data plan. Cannot send emails
MiiHere
Leader

Are you using the stock e-mail app and if so which e-mail provider do you use? Are you sending photos or documents in those e-mails?

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Re: Have data plan. Cannot send emails
AnneVerizon
Member

Verizon is my email provider and using the email app on my android phone.  Sometimes sending pics sometimes not.

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Re: Have data plan. Cannot send emails
vzw_customer_support
Customer Support

Let's get to the bottom of your email concerns AnneVerizon. When did you start experiencing issues with your email? Has the email always worked successfully on your account? What make and model phone are you using? With Verizon email, it is best to download the Verizon email app. if you are using a smartphone. This can be downloaded from the Play store.



Thank You,

MichelleS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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