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Correct Answer!
Health Check
Harpax2019
Member
‎07-04-2020 11:45 AM

I am new prepaid Verizon subscriber. I am not able to access health check feature in My Verizon app. I was told due to having unbranded I phone I am not able to use this feature. Anyone else experience this?

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2 Replies
Correct Answer!
Re: Health Check
vzw_customer_support
Customer Support
‎07-04-2020 12:03 PM

Health Check is not available on Prepaid accounts. CassieG_VZW

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Correct Answer!
Re: Health Check
Harpax2019
Member
‎07-12-2020 03:14 AM

The Run Check was working shortly after I posted question. I thought issue was resolved. Now again not working.

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