Health Check
Harpax2019
Enthusiast - Level 1

I am new prepaid Verizon subscriber. I am not able to access health check feature in My Verizon app. I was told due to having unbranded I phone I am not able to use this feature. Anyone else experience this?

Re: Health Check
vzw_customer_support
Customer Service Rep

Health Check is not available on Prepaid accounts. CassieG_VZW

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Re: Health Check
Harpax2019
Enthusiast - Level 1

The Run Check was working shortly after I posted question. I thought issue was resolved. Now again not working.

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